Key Resources

Keep Exploring Website

We know that many students find themselves in a position of reimagining their summer. Keep Exploring is an aggregated resource to help you think strategically about how to make the most out of your summer by exploring your goals and interests through coursesco-curricular and experiential learning opportunities being developed across Duke.

Student Assistance Fund

In March 2020, Duke University set up a fund to assist Duke undergraduate, graduate and professional students with unexpected expenses related to the COVID-19 pandemic. The Duke Student Assistance Fund (DSAF) was one of three funds established by the university in the wake of the pandemic.

Between April and August 2020, the DSAF distributed 3,534 grants totaling over $5 million to 2,662 students. This included 118 loaner laptops distributed to students to meet technology needs.

While this fund is no longer open, some additional resources for students are listed below

Additional Resources

Technical Support

For immediate technical assistance contact the OIT Service Desk through the web, email (help@oit.duke.edu) or phone: (919) 684-2200. Find more on technology-related resources and support resources on the Technical Support page.

Student Disability Access Office

The Student Disability Access Office (SDAO) will continue to be available to ensure that students are able to engage with their courses and related assignments. Students should be in touch with the Student Disability Access Office to request or update accommodations under these circumstances.

https://access.duke.edu/students

Libraries

Like everything else at Duke, using the library will be a little different this year. But Duke’s librarians are still here to support you and make your year a success.

Duke students can study in the library, but you will need to reserve a seat in advance using our online seat reservation system. You can also borrow books, DVDs, and other library materials. Although library stacks will be closed for safety purposes, you can still get books and other materials by using the Library Takeout Service.  In addition, the Libraries have enabled a “scan on demand” service to provide chapter and article scans of most materials. Use the “request” feature in the library catalog to make a Library Takeout or scanning request. Duke’s librarians are here to help you with any questions you may have and any research you’re doing. An easy way to get help is theAsk a Librarian chat service. First-year students can reach out to their Personal Librarian for research help, and for research in specific subject areas, you can look up your subject specialist.

Academic Resource Center

Duke’s Academic Resource Center (ARC) is prepared to support peer tutoring and provide other academic resources (including coaching and workshops) remotely through Zoom and by phone. All services are now online. Attend scheduled sessions to help you navigate the current disruptions in your academic life, schedule learning consultations,join a group tutorial, or Study Connect, a virtual study group for specific courses. You can also create your own Silent Zoom group if you want to study on your own but with other Duke students on your screen.

https://arc.duke.edu/

Academic Deans

The Academic Deans in Trinity and Pratt  are available to meet with undergraduates virtually. They can offer advice about navigating academic policies and progress toward degree. Some policies have been modified during this time, including SU grading, course withdrawals and probation clearance. Students are encouraged to consult with their academic dean for individualized advice. Find your dean in DukeHub.

Academic Advising Office

The Academic Advising Center (AAC) oversees academic advising for Trinity students until they declare their major during sophomore year. College advisors are now offering virtual advising meetings. AAC staff are also available to students for virtual meetings should they have difficulty connecting with their advisor or simply want additional input. Directors of Academic Engagement (DAEs) continue to schedule appointments to help undergraduates of all years and majors with long-term planning.

https://advising.duke.edu/

Time Away Office

The Time Away Office aims to promote wellness, self-care, entrepreneurship, introspection and discovery among our students through the development of individualize time away plans and streamlined returns with minimalized administrative burden. Any student currently taking time away or thinking about taking time away, is eligible for individualized support through the Time Away Office.

https://undergrad.duke.edu/timeaway

Writing Studio

The TWP Writing Studio is open for synchronous writing appointments. Sign up as you normally would at schedule an appointment page. When it’s time for your appointment, just log back into the scheduling software, click on your appointment and click “start or join online consultation.” You’ll be able to chat with the consultant and share a document—no need to upload one in advance. For students outside of North/South America, we can also provide asynchronous appointments. Sign up for an ETutor appointment, if needed due to your time zone.

https://twp.duke.edu/students/undergraduate

Health and Wellness

Blue Devils Care

Blue Devils Care builds upon current remote offerings from CAPS and Student Health and offers expanded, 24/7 mental telehealth support to all students at no cost. Blue Devils Care is available to all full- or part-time degree-seeking undergraduate, graduate or professional students, and includes two types of remote services for students. If you’re feeling overwhelmed, you will be able to talk to a licensed mental health provider directly from your device. Blue Devils Care provides on-demand mental health support and gives students a safe space to talk about anything at any time (anxiety surrounding COVID-19, relationships, sadness, isolation and loneliness, etc.).

To get started, visit BlueDevilsCare.duke.edu. Register once using your @duke.edu email address and the service key provided to students via email, then you’ll be ready to use the service whenever you need it.

CAPS

CAPS remains open, and CAPS counselors are continuing to provide care for our students remotely through telemental health appointments. Any Duke student can talk with a CAPS counselor by calling CAPS at (919) 660-1000 between the hours of 10 a.m. and 3 p.m. ET, Monday through Friday. A CAPS receptionist will answer your call and connect you to a CAPS counselor to discuss your needs and connect you with appropriate services. 

For students residing within North Carolina, telemental health visits with a CAPS counselor are one of the possible service options that may be discussed. For students living outside of North Carolina, the CAPS counselor you speak with can help you explore treatment options in your area of residence as well as the Blue Devils Care services now available.

DukeReach

Are you concerned about the physical or mental wellbeing of yourself or another student? Start with DukeReach. Anyone can report a concern about a student by completing a DukeReach report online or by calling 919-681-2455. 

Student Health

Student Health remains open for essential services, and can connect students with any support they need, including prescription management for students. Student Health offers video/telehealth visits to students residing in North Carolina. Just call first (919-681-9355) to speak with a nurse to ensure it’s a type of visit Student Health can provide remotely. Student Health also offers support for urgent matters after-hours through UNC Healthlink; you can speak to a nurse by calling 919-966-3820.

If you feel sick, you should call Student Health during business hours at 919-681-9355 and choose option 2 to speak to a triage nurse if you are experiencing any symptoms or have any concerns. For urgent matters after hours, contact UNC Healthlink at 919-966-3820.

The Campus Center Pharmacy is also still open. Find hours on their site.